Terms and Conditions - GDPR Privacy

General information

Welcome to our terms and conditions and Privacy Policy page! When you use the services available on italianagioielli.com, you can trust that the data use and protection we provide protects your privacy.

This is information about privacy, why we collect it, and what we do with it. When you share information with us, you help improve our services for you. For example, it allows us to show you more relevant search results and ads, as well as to help you get in touch with people or share things with others more quickly and easily. When you use our services, we want you to be well-informed about how we use your information and the ways in which you can protect your privacy. This is important, so we hope you take the time to read everything carefully.


Terms and conditions
Read Italiana Gioielli’s Conditions of Sale before purchasing.

The prices of products found on the www.italianagioielli.com website include VAT tax.

Your package will be delivered by a specialized courier.

If you are absent at the time of delivery, a notice will be left.
In any case, you will be sent upon shipping all the details for contacting the courier.

Any goods that are defective, damaged or incorrectly sent will be exchanged, provided that the presence of defects, faults or damages are reported within 48 hours to our email address: info@italianagioielli.com .

The client can return the goods to the Italiana Gioielli logistics center at:
Gioielli Di Prima, Viale Regina Margherita 230 – Canicattì 92024.

Items must be intact and in their original conditions. Our operators will then see to providing a refund in the full amount excluding delivery and/or bank charges.


Right to access, rectify and erase data and the right to object to the processing of data.

Our clients have the right to access, rectify and erase personal data about them and to object to the processing of such data by sending a written request at any moment. italianagioielli.com will make every effort to implement the necessary precautions in order to safeguard the safety and confidentiality of personal data and to prevent data from being altered, corrupted, destroyed and accessed by unauthorized third parties. In any case, the company does not monitor all risks inherent in internet use, and thus, warns users of this site of the potential risks connected to the internet operation and use. The website could include links to other websites and internet sources. Since the company cannot monitor these websites and external sources, the company cannot be held responsible for the supply or viewing of these websites and external sources and cannot be held responsible for the content, advertisements, products, services or any other material available on or by these websites and external sources.


Privacy Policy
In accordance with the obligations imposed under the national regulation (Legislative Decree no. 196 of 30 June 2003) and the European regulation (European regulation no. 679/2016, GDPR) and further modifications, this website respects and protects the confidentiality of visitors and users, taking all necessary and proportionate measures to not infringe the rights of users.

This privacy policy is exclusively applied to the online activity of this website and is valid for visitors/users of the site. It does not apply to information potentially collected through different channels than the website.
The purpose of the privacy policy is to provide maximum transparency related to the information that the website collects and how it uses it.


Legal basis for processing
This website processes data on the basis of consent. With the use or supervision of this website, visitors and users explicitly approve this privacy policy and consent to the processing of their personal data related to the methods and purposes described below, including eventual sharing with third parties if necessary for administrating services.
The provision of data and thus consent to collect and process data is elective. The user can refuse consent and can revoke already provided consent at any moment (by email: info@italianagioielli.com). In any case, refusing consent can make it impossible to provide some services and make navigating the website more difficult.

As of 25 May 2018 (date of entry into force of the GDPR), this website will process some data based on the legitimate interests of the data processor.


Data collected and purpose
Like all websites, this site also makes use of log files in which information automatically collected during a user’s visit is kept. The collected information can be of the following nature:

- internet protocol (IP) address;

- type of browser and device parameters used for links to the site;

- The internet service provider (ISP);

- date and time of visit;

- the web page of origin of the visitor (referral) and exit;

- country of origin;

- possibly the number of clicks.

The collection of data and information takes place for the following purposes:
– exclusively in aggregate and anonymous form in order to verify the correct functioning of the website. No information is connected in any way to the physical person/user of the site, and do not permit in any way their identification (as of 25 May 2018, such information will be processed based on the legitimate interests of the data processor);
– for security purposes (antispam filters, firewall, virus detection), data automatically registered can potentially include personal data such as an IP address, which could be used, in accordance with applicable laws, in order to block attempts to damage the site itself or other users, or in any case for harmful activities or those that constitute a crime. Such data is never used to identify or profile the user nor is it cross-checked with other data, supplied to third parties, but rather is used only for purposes of protecting the site and its users (as of 25 May 2018, such information will be processed based on the legitimate interests of the data processor);
– to communicate data to third parties that perform functions that are necessary or instrumental to the operation of the service, such as the management of comments on the website.

If the site allows comments to be added, or in the case of specific requests from the user (through the contact us section), the site automatically recognizes and logs some user identification data, including email address and nickname. Such data is voluntarily provided by the user when the service is provided, and are processed on the basis of consent. By inserting a comment or other information, the user expressly accepts the privacy policy and more specifically consents that the information inserted can be freely viewed also by other visitors.
The data received will be used exclusively for the provision of the requested service and only for the time necessary to provide the service.
The information that users of the site allow to be made public through the services and tools made available to them are knowingly and voluntarily supplied by the user, exempting this site from any liability regarding any violation of laws. It is the user’s responsibility to verify that they have permission to enter the personal data of third parties or information protected under national and international laws.
If the comments are managed through an external service (Disqus), refer to the policy of that service for more information (see cookies section).

Data collected by the site during operation is exclusively used for the purposes indicated above and is stored only for the time that it is strictly necessary to carry out the specified activities. In any case, the personal data collected by the site will never be supplied to third parties for any reason unless under the legitimate request of the judicial authorities and only in cases provided for under the law. The data, however, can be supplied (e.g. management of comments), or for the implementation of security checks or the optimization of the site.


On the website, data could be collected, and more specifically, on the quote pages, data could be processed following the way set out by the following document for the provision of services and/or responses to received requests. Whenever a negotiation is positively and/or negatively concluded, the collected data will be destroyed and will never be given to third parties.


Chat service available on the website
Your personal data could be collected by us or by third parties like the chat service owner.


Place of processing
Data collected by the website is processed at the offices of Data Processor, and at the datacenter of the Web Hosting Service. The web hosting service (Siteground, legal office at via Agnello 8, 20121 Milano), which is responsible for the processing of data, processing it on behalf of the data processor, is located within the European Economic Area and acts in accordance with European laws.


As is customary on all websites, this site also uses cookies, small text files that allow you to store information regarding visitor preferences, to improve the site’s functioning, to simplify navigation by automating procedures (e.g. login, site language) and for the analysis of the use of the site.

Session cookies are essential for distinguishing between connected users and are useful for preventing a required feature from being provided to the wrong user, as well as for security purposes to prevent cyber-attacks on the site. Session cookies do not contain personal data and last only for the current session, i.e. until the browser is closed. No consent is required for them.
Functionality cookies used by the site are strictly necessary for use of the site, more specifically, they are linked to an express request for functionality by the user (such as logging in), for which no consent is required.


By using the site, continuing to browse the site, or clicking OK on the banner present on the site, the visitor expressly consents to the use of cookies and similar technologies, and more specifically to the registration of those cookies on his/her computer for the purposes indicated above, or to access information on your computer through cookies.

This website does not use profiling cookies. We do not store your choices/interests and do not create remarketing campaigns.


Disabling cookies
Cookies are connected to the browser being used and CAN BE DISABLED DIRECTLY FROM THE BROWSER, thus refusing/withdrawing consent to the use of cookies. Bear in mind that disabling cookies may prevent the correct use of some features of the site itself.

Instructions for disabling cookies can be found on the following pages:

Mozilla Firefox – Microsoft Internet Explorer –  Microsoft Edge –  Google Chrome – Opera – Apple Safari


Third-party cookies
This site also acts as an intermediary for third-party cookies, which are used to provide visitors with additional services and features and to improve the use of the site, such as through the buttons for social media. This privacy policy does not apply to services provided by third parties, and this site has no control over their cookies, which are entirely managed by third parties, and has no access to the information collected through these cookies. The data transfer agreement occurs directly between the user/visitor and the third parties, whereas this site does not participate in this transfer in any way. Subsequently, information on the use of these cookies and their purposes, as well as on how to eventually disable them, is directly provided by the third parties on the pages indicated below.

More specifically, this site uses cookies from the following third parties:

– Google (Google Analytics cookie): Google Analytics is an analysis tool from Google that collects anonymous browsing data (truncated to the last octet) through the use of cookies (performance cookies) for the purpose of examining the use of the site by users, compiling reports on activities on the site and providing other information, including the number of visitors and pages visited. Google may also transfer this information to third parties wherein required to do so by law or wherein such third parties process the information on Google's behalf. Google will not associate an IP address with any other data held by Google. Data transmitted to Google is stored on Google's servers in the United States.

Under a specific agreement with Google, which is designated as responsible for the processing of user data, the latter is obligated to process the data given directly through the software settings on the basis of the requests of the Controller. According to these settings, the advertising and data sharing options are disabled.

Further information about Google Analytics cookies can be found at Google Analytics Cookie Usage on Websites.

The user can selectively deactivate (opt-out) the collection of data by Google Analytics by installing the special component Google has provided on your browser (opt-out).

– Google (YouTube cookie). YouTube is a platform owned by Google used to share videos, which uses cookies to collect information about users and navigation devices.

Most videos present on the website do not transmit cookies when the page is accessed since the advanced privacy (no cookies)” option has been set, which ensures YouTube does not store information on visitors unless they voluntarily play the video.

cookie: test_cookie .doubleclick.net is not a permanent cookie but is used to verify if the user’s browser supports cookies.

For further information on the use of data and its processing by Google, review the information at the page Google has prepared, and the page on How Google uses data when you use partner sites and apps.

– Disqus. Hosting service for comments on websites. It sets cookies on pages that contain a comment box.
Data collected: the number and behavior of users, IP address, browser identification, identification of the website that uses the comments box, information that links visits to the site with Google, Facebook, Twitter or Disqus accounts if the User is already logged in. This cookie does not personally identify the user unless he/she is already logged in to Disqus, in which case it is linked to the Disqus, Google, Facebook and Twitter accounts.

For more information on the use of data and its processing, read Disqus’ policy. Furthermore, the user can selectively disable the Disqus’ ability to collect personal data from the opt-out web page.


Social Network Plugins and APPs
This site also uses plugins and/or buttons for social networks in order to allow for the easy sharing of content on your favorite social networks. These plugins are designed in a way that does not set any cookies when accessing the page to safeguard the privacy of users. Cookies are eventually set if required by social networks, only when the user makes effective and voluntary use of the plugin. Please note that if the user browses while logged in to the social network then he/she has already consented to the use of cookies transmitted through this site upon logging in to the social network.

The collection and use of the information obtained through the plugin are governed by the respective privacy policies of the social networks, which can be seen below.

– Facebook (cookie policy)
– Twitter (cookie
– LinkedIn (cookie
– Google+ (cookie
– PayPal (cookie


Transfer of data outside the EU
This site may share some of the data collected with services located outside the European Union area, more specifically, with Google, Facebook and Microsoft (LinkedIn) through social plugins and the Google Analytics service. The transfer is authorized based on specific decisions of the European Union and the Guarantor for the protection of personal data, in particular Decision 1250/2016 (Privacy Shield – here: page for the Italian Guarantor policy), for which no further consent is required. The companies mentioned above guarantee their adherence to the Privacy Shield.  


Security Measures
This site processes the data of users in a lawful and correct manner, adopting the appropriate security measures in order to prevent unauthorized access, disclosure, modification or unauthorized destruction of data. Processing is carried out using IT and/or telematic tools with organizational methods and with logic that is strictly related to the purposes indicated. More specifically, the site’s management software is constantly updated and regularly scanned for viruses and dangerous codes.

In addition to the controller, in some cases, certain categories of employees involved in the organization of the site (administrative, commercial, marketing, legal staff or system administrators) or external subjects (such as suppliers of third-party technical services, postal couriers, hosting providers, IT companies, communication agencies) may have access to the data.


User rights
Under European Regulation 679/2016 (GDPR) and art. 7 of Legislative Decree 30 June 2003, no. 196 http://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/1311248, the user can, depending on the methods and within the limits established by current legislation, exercise the following rights:

– oppose, in whole or in part, for legitimate reasons, the processing of personal data concerning him/her for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication;

- request confirmation of the existence of personal data concerning him/her (right of access);

- know its origin;

- receive intelligible communication about it;

- acquire information about the logic, methods and purposes of the processing;

- anonymously request the updating, correction, integration, erasure, transformation or blocking of data processed in violation of the law, including those no longer necessary for the pursuit of the purposes for which they were collected;

- in cases of consent-based processing, receive his/her data provided to the processor, in a structured and readable form by a data processor and in a format commonly used by an electronic device, only at the cost of eventual support;

- the right to lodge a complaint with the Supervisory Authority (Privacy Guarantor – link to the page of the Guarantor);

- as well as, more generally, exercise all the rights that are recognized by current provisions of the law.

In the case that the data is processed on the basis of legitimate interests, the rights of data subjects are nonetheless guaranteed (with the exception of the right to portability that is not provided for by the regulations), more specifically, the right to object to the processing that can be exercised by sending a request to the data controller.

Requests should be addressed to the Data Controller.


Data Controller
The data controller is the side administrator, Gioielli Di Prima Srl, Viale Regina Margherita 230, 92024 – Canicattì (AG), VAT number 02918240843